The Challenges + Goals
Here's what Amber had to say about what she was struggling with before working together:
I had been in business for just over 6 months and had Dubsado since the beginning but was currently doing everything manually and had no idea how to setup automations and workflows, so felt like I was wasting money by not utilizing it correctly and to its fullest potential.
I had the platform explained to me twice by the business strategist I worked with and despite my best efforts it just went completely over my head. I wanted to have it up and running but with how busy I was as a college student, full-time athlete and business owner, I didn't have the time to sit down and learn how to build out my workflows myself. This was absolutely causing some anxiety and overwhelm that I knew needed to be alleviated.
I translated all of Amber's former Google documents into forms and created the designs using Canva to make them on brand including her fonts, colors and images. We personalized her client portal where clients now could feel welcome and have all their assets in one place. She didn't have a proposal prior, so bringing this into her client journey will help convert more leads into clients with testimonials, FAQs and walk-thrus of her packages. I also customized canned emails with her brand voice throughout her entire process to easily personalize when necessary, package templates and payment schedules to get paid on time every time, appointment schedulers to make scheduling meetings effortless, and thoughtful automated workflows for ALLL of her services including different levels of social media strategy and management.
Here's what Amber had to say after her experience:
It has already been taking admin tasks off my plate and most importantly, elevating my client experience - my clients keep telling me how smooth and seamless everything feels for them and rave about the beautiful forms you created (they're so on brand and easy to customize for different situations)!
I found the process between the strategy session combined with the guide and videos so easy to digest and put into practice immediately and made me feel confident with Dubsado. I felt supported and really appreciated your patience when I didn't quite know how I meant for something to go in a workflow, as well as your updates! Working through your off boarding process made it easy for me to feel like I had a grasp on how to take what you've set up with me and run with it - I feel so much more confident not only utilizing my workflows but tweaking and adding going forward.
If you're a service provider looking to give your clients a smooth, seamless experience but you don't have the time to set up everything yourself, Angela is the person to go to. Not only is she a Dubsado whiz (and makes it seem so easy when just three months ago the thought of workflows made me beyond anxious) she also has an eye for design and makes the finished product not only technically effective but visually appealing as well. It's such an easy experience to work with her that truly propels your business forward.
Amber Broder, Founder